Life Care Services Ranked Highest in Customer Satisfaction by J.D. Power

It’s a Proud Time to Live at Regency Oaks
Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve. The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:- Resident activities
- Community staff
- Price paid for services received
- Resident apartment/living unit
- Community building and grounds
- Dining
What Does This Mean for our Residents?
We are deeply grateful to know that our hard work is valued, and we at Regency Oaks want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.
Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.